Interior - Picture of Sofitel Lisbon Liberdade, Lisbon
Photo: Interior
From Review : Quite disappointing compared to my other Sofitel experience of Sofitel Lisbon Liberdade
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Other Recent Reviews
I love Sofitel brand and this is the reason I always staying in Sofitel hotel in case there is such in the city I am visiting. As real Sofitel fan, during my first visit in Lisbon, of course I am booking suit in Sofitel but unfortunately I am really disappointed (and I really…
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Date of stay: September 2016
Response from Dominic A, Gerente geral at Sofitel Lisbon Liberdade
Responded 23 Sep 2016
Dear plpeneva, Thank you for staying at Sofitel Lisbon Liberdade and for taking the time to tell us about your stay with us. We were delighted to know that you appreciated our location. Nonetheless, we understand that we have not met your all your expectations and apologize for the inconvenience you faced with the room size, housekeeping staff and breakfast quality. We have taken note of your comments and have taken the appropriate measures to address the problem and avoid future occurrences like these. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Dominic Arel
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