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Window View - Picture of The Preluna Hotel, Island of Malta

Photo: Window View

From Review : A good hotel in a good location of The Preluna Hotel
A good hotel in a good location
Liggestole ved pool
beach sunset
Nice hotel at the promenade of Sliema
vista dalla strada
View from the rooftop
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Guests 
eli m wrote a review Jul 2016
Haifa, Israel72 contributions11 helpful votes
+6
A good hotel, located in the center saliema, with an impressive presence. Rooms are large but not well maintained. Room service is not good. Breakfast and dinner were very good, rich and good service in the dining room. reception Customer service is very good .
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Date of stay: June 2016
Response from PrelunaHotel, Manager at The Preluna Hotel
Responded 26 Jul 2016
Dear Elimeiri, Thank you for your positive review, and for sharing your experience with us all. We are thrilled to read, that you enjoyed your stay with us, and our services and overall product was to your satisfaction. This is what we are constantly focusing on... a great guest experience in Malta, and at The Preluna Hotel. We have taken note of your comment with regards to room service, and will pass it on to our F&B department, so immediate action is taken. In the future we appreciate, the reporting of such issues to the duty manager, so we can look into it immediately. When it comes to the rooms, last winter season, we have just finished a refurbishment program of more than 80%of our rooms; the rest of the rooms will be refurbished this coming winter. We look forward to welcoming you once again, during your next vacation Best Regards Mandy Grima Revenue & E-Commerce Manager
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