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Window View - Picture of DoubleTree by Hilton Luxembourg, Luxembourg City

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From Review : More business oriented hotel; reception service excellent of DoubleTree by Hilton Luxembourg
More business oriented hotel; reception service excellent
جيد جدا
Excellent hotel
Great Experience Except at the Business Centre!
Outside front
Café fait en chambre grâce à la bouilloire mise à disposition et des dosettes de café
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Ukienomad wrote a review Sept 2016
Fleming Island, Florida6,360 contributions712 helpful votes
+1
We received a very nice and friendly welcome from reception. They were very accommodating and put us on the Hilton Honor floor even though we didn't have our card or number. Typical chain hotel size rooms and bathroom with tubs; and very clean. Beds were very comfortable but the
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Date of stay: September 2016
Response from GM_Hilton-Luxembourg, Directeur général at DoubleTree by Hilton Luxembourg
Responded 6 Nov 2016
Dear Guest, Thank you very much for taking the time to share your comments with us. We are happy that you enjoyed the size of our rooms, quality of our beds, suitable location of our property and that our staff makes you feel at home. However, I am really disappointed our service in pour dining rooms and didn’t meet your expectations Please accept our excuses regarding that and be assured this is not the way we treat our guests. We hope to have you again in the future as guest so that we can prove our ability to improve. Best Regards Janine Kemp General Manager
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