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From Review : Very poor Christmas lunch experience of Luton Hoo Hotel Golf and Spa
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US$315
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This was supposed to be a special family Christmas lunch out at this wonderful historic venue, unfortunately there appeared to be no one assigned to oversea the service. Before we had our lunch we had pre-drinks in the bar / lounge. Two basic mistakes made by the Bar, we…
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Date of stay: December 2019
Response from LutonHooHotel, Owner at Luton Hoo Hotel Golf and Spa
Responded 10 Jan 2020
Dear 007_Richard_E, Thank you for your review. I was concerned to learn you did not enjoy you Christmas Lunch experience and as you do not appear to have contacted us directly I urge you to do so. Please contact me on nlauder@elitehotels.co.uk so we discuss your experience offline. Best regards Jonathan Brown Hotel Manager
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