Dear Roger, It has been a real pleasure to read this excellent review of your recent holiday with us at our hotel and we appreciate that you took the time to write and share it with us. We are delighted that you noticed "how we care" that we have put in place with numerous measures, following the advice of our Medical Advisory Board to keep everyone safe. And we are so grateful for your kind words regarding our excellent staff here. It is very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again. Kind regards, Quality Manager. Iberostar Creta Marine