Dear Topdog200, Thank you for the shout out for our efforts to care for the environment, we are only just beginning and welcome all the feedback and ideas to help make a difference. I am very pleased you enjoyed the travel agent options and the kayak trip which is one of our unique options for guests available at the nearby Mengkabong River. Thank you for mentioning our people and in particular John, I will ensure that he is well recognized and thanked on your bhlf. We look forward to welcoming you back to Shangri-La's Rasa Ria Resort & Spa. Best regards, Fiona Hagan