Dear mbahri52, Greetings from all of us and firstly let me thank you for choosing the St Raphael Resort for your recent stay in Limassol. I have noted your comments on the specific review and please note that it is our policy to personally evaluate all guest feedback so to ensure that comments are taken seriously into consideration for the improvement of our operation and definitely your feedback is of utmost importance and paramount to the quality control of our operation. We are pleased that you have enjoyed several aspects of our hotel and we appreciate the time you took to share your concerns. It is our hope that you will give us the opportunity to better serve you in the near future. We would like to inform you that the hotel is carrying a two year renovation plan, in order to keep the St Raphael up to the standards that our esteemed guests are accustomed. Our kind regards, Demetris Demetriou, MA General Manager