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Menu - Picture of Embleton Spa Hotel

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From Review : Very misleading - not a spa hotel of Embleton Spa Hotel
Very misleading - not a spa hotel
Fine dining!!
Fine dining!!
Perfect and flavourful food
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Liz wrote a review Apr 2017
Durham, United Kingdom109 contributions61 helpful votes
My husband and I were looking forward to our spa break to celebrate both our birthdays and wedding anniversary. Unfortunately, despite using the word 'Spa' in it's name, this is not a Spa hotel by any stretch of the imagination. When we arrived at the hotel we were shown the
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Date of stay: April 2017
Response from Ali D, Owner at Embleton Spa Hotel
Responded 22 Apr 2017
Dear Liz, Thank you for your feedback. I am truly sorry this we did not meet your expectations on this visit, and that you were not aware of the restrictions regarding the swimming pool, steam room and hot tub prior to your arrival. In light of your feedback, we are reviewing the confirmation email which customers receive upon booking with us to ensure guests are fully aware of the swimming pool timetable. Thank you for your kind words regarding our staff and the food, we really appreciate you taking the time to send your feedback. Best wishes, Alastair
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