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Landscape - Picture of Wyndham Sundancer Resort Lombok

Photo: Landscape

From Review : Beautiful Hotel Facilities of Wyndham Sundancer Resort Lombok
Beautiful Hotel Facilities
Kids cooking class
Kids cooking class
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Other Recent Reviews

Great Holidays
November 2021
bradenta wrote a review Aug 2019
Jakarta, Indonesia263 contributions50 helpful votes
+4
Lovely resort, new facilities, great property. We stayed here for a long weekend. Huge two bedroom suite with nice balcony and small kitchen and living room. Perfect for a family of four. (but kitchen had no plates or silverware or anything to actually cook with, and there
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Date of stay: August 2019
Response from WyndhamSundancer, General Manager at Wyndham Sundancer Resort Lombok
Responded 21 Sept 2019
Dear Bradenta, Warmest greetings from Wyndham Sundancer Resort Lombok! Thank you for choosing Our Resort to spend your valuable holidays and for taking your precious time to share your experiences during your recent stay with us. It is always a great pleasure to receive positive feedback. On the other hand, I regret to learn that you encounter disappointment with several aspect of our product and service. Please accept my sincere apologies and be assured that your feedback has been taken very seriously and shared to concerning department for immediate action and improvement. Once again, we apologize for your dissatisfaction and disappointment and thank you very much for your valuable feedback which will keep us improving our service. We hope we will have another chance to present our upgraded product and service to you in near future and provide you with upgrading to grand suite room near the swimming pool. Please do not hesitate to contact me directly for any further assistance at GM@WYNDHAMSUNDANCERLOMBOK.COM Kind Regards, Ardi Wilson, General Manager
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