Interior - Picture of JHL Solitaire Gading Serpong, Curug Sangereng
Photo: Interior
From Review : Free Room Upgrade of JHL Solitaire Gading Serpong
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Thank you for the room upgrade by Maretty. She help to coordinate our grab food to be sent to the room instead of us going up and down. Excellent service and very comfortable room👍The only minus is I ask for extra bath soap, however they did not send to the room, maybe they…
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Date of stay: November 2019
Response from GMSecretaryDSGS, General Manager at JHL Solitaire Gading Serpong
Responded 18 Nov 2019
Dear Robby S. Greetings from JHL Solitaire Gading Serpong. We refer to your recent stay with us and very much appreciate your comments regarding your stay and experience. It is always a pleasure to receive positive feedback from you. I have noted your comment regarding the bath soap request and Please accept our sincere apologies for the shortfalls in these areas. I will definitely share your comments with our Team Member. I am sure that this feedback will serve as an encouragement to all of our Team Members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to be of service to you again in the future. Sincerely, General Manager.
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