I travel all over and sadly for how beautiful this hotel was the service from the staff ruined the experiance! We had booked our hotel on hotwire and after I made the reservation I call the hotel and spoke to a woman that promised me two queen beds. When we arrived at the hotel, a very rude girl by the...
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Dear Katrina04,
Thank you very much for sharing your experience with us. We value your comments as they help us to improve our services and surpass the very high standards of service our guests expect.
Reservations made through third party sources have certain restrictions that can only be managed by the office or website where the reservation was made. At...
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