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Beach - Picture of db Seabank Resort + Spa, Island of Malta

Photo: Beach

From Review : 1st visit to Malta of db Seabank Resort + Spa
1st visit to Malta
1st visit to Malta
1st visit to Malta
1st visit to Malta
1st visit to Malta
1st visit to Malta
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Katie F wrote a review Aug 2019
Chelmsford, United Kingdom12 contributions7 helpful votes
+7
This was our first visit to Malta and our first school holiday break. Hotel was very busy, but always kept clean, staff all lovely and helpful, rooms are also cleaned daily, we had one room for 4 of us with smaller camp style beds for the children, these weren't great! If you
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Date of stay: August 2019
Response from dbSeabank, Manager at db Seabank Resort + Spa
Responded 12 Aug 2019
Dear Katie F, Many thanks for finding time to review your holliday following your recent stay with us. We are pleased to read that you have had a lovely stay and satisfied with our Resort services except for the day guests. We appreciate your concern on the day visitors to our resort whereas this isolated case of misbehavior has been treated accordingly. We have also listened to our inhouse guests comments by reducing further the capping in order to have a more tranquil atmosphere. Please do not hesitate to contact us prior to your future stays in order to ensure all your preferred preferences are adhered to and we hope to welcome you back in the near future. Best regards Ray Bonanno
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