Dear Katie P, On behalf of the entire team at db Seabank Resort + Spa, we would like to thank you for your wonderful feedback as a valued guest with particular regards to the service experience; as it was indeed our pleasure to be of service to you throughout your entire experience. With reference to booing at the A La Carte restuarant, the demand to book is high howeevr with the adverse weather we are having lately the capacity had to be half reduced since the terrace cannot be opened during rainy days. Our guests are entitled to book subject to availability and is included in AI package but a suppliment is charged only if one chooses any of speciality dishes. Please do not hesitate to contact us prior to your future stays in order to ensure all your preferred preferences are adhered to and we hope to welcome you back in the near future. Kind Regards Ray Bonanno Assistant General Manager