Check in 26th September 2021 Paid for a deluxe king sea view, as the room rate is not cheap for PD market. I”m expecting a full sea view from the window, how ever room was facing a swimming pool and trees. Call to front desk to double confirm, been told it was only partially sea view. Totally upset as the description as SEA VIEW once booking. Call front desk again for iron , however hotel only provide a iron room next to lobby. SOP during Covid , was too loose every where in the hotels. - Picture of Pacific Regency Beach Resort Port Dickson, Teluk Kemang

Photo: Check in 26th September 2021 Paid for a deluxe king sea view, as the room rate is not cheap for PD market. I”m expecting a full sea view from the window, how ever room was facing a swimming pool and trees. Call to front desk to double confirm, been told it was only partially sea view. Totally upset as the description as SEA VIEW once booking. Call front desk again for iron , however hotel only provide a iron room next to lobby. SOP during Covid , was too loose every where in the hotels.