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Pictures of Secrets Silversands Riviera Cancun - Puerto Morelos Photos

Puerto Morelos: Pictures

From Review : Good but not great of Secrets Silversands Riviera Cancun
14106
Good but not great
Very disappointing .. Don’t Stay Here
Patio furniture suddenly had covers a few days ago.
#paradise
Secrets Silversands Riviera Cancun
Junior Preferred Club King Swim Out (Ocean View).
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Chloe T wrote a review May 2019
Stoke-on-Trent, United Kingdom16 contributions10 helpful votes
+4
My husband I just got back from our 2 week honeymoon at this resort. We booked a preferred swim out room. Basically this is NOT a swim out room. Yes the pool is close to the sliding doors at the back of the room and we did have our own 2 sunbeds, but the pool is just one of the
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Date of stay: May 2019
Response from Anahi A, Director de Relaciones Públicas at Secrets Silversands Riviera Cancun
Responded 27 May 2019
Dear Chloe T Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as they enable us to improve our service levels and product. We have taken your comments very seriously and you can be certain that the necessary retraining measures are being instituted to prevent recurrences in the future. With this said, we look forward to having the opportunity to host you back in the next future, to redeem your confidence in our resort and service. Kind regards. Anahí Acosta Social Media Coordinator
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