Dear Brent G, Allow me to thank you for taking the time of sharing your experience with us, as our guests’ opinion is very important and it is thanks you to valuable feedback like yours we will continue to improve and perfect the five star service to all of our guests. I enjoyed reading your review. I'm very proud of each and every employee at Azul Beach Resort Sensatori Mexico by Karisma and I will share your comments with everyone. If there’s anything we can do to help plan your next perfect getaway, please don’t hesitate to get in touch. All the best! Ignacio Jauregui General Manager