Landscape - Picture of Mercure Shrewsbury Albrighton Hall Hotel and Spa
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From Review : Nice property but... of Mercure Shrewsbury Albrighton Hall Hotel and Spa
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US$125
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Expedia.comUS$125
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Other Recent Reviews
Traditional values in a lovely setting.
August 2022
ChinaTeaCup12 wrote a review Dec 2015
Market Harborough, United Kingdom88 contributions39 helpful votesStayed here for one night in November. Although the property is indeed a lovely 18th century manor house set in beautiful countryside the whole experience was somewhat spoilt by certain staff and management’s lackadaisical attitudes. The good points were; charming and spacious…
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Date of stay: November 2015
Response from h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa
Responded 13 Jan 2016
Dear ChinaTeaCup12, Thank you for your feedback about your stay at the Albrighton Hall. Please accept my sincere apologise that we did not explain our pre authorisation handling correctly. We have the same procedure in place as other well-known hotel companies. We have taken your comments on board and have re-trained our team regarding customer service and complaint handling. Kind regards Kordula Griffiths Operations Manager
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