Balcony - Picture of Turi Beach Resort, Batam
Photo: Balcony
From Review : Lack maintenance Great Service (Some) of Turi Beach Resort
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Guests
US$90
US$70
US$63
Hotels.comUS$90
PricelineUS$84
eDreamsUS$80
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+3
Booked for a short solo getaway for the weekend through Weekendgowhere - Daniel. He recommended Turi Beach due to reputation as compared to my other choice. Also said that the difference between Tirta Premier and Riani Deluxe is that Riani is the newer wing. Said that Tirta may…
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Date of stay: September 2019
Response from Turi B, Front Office Manager at Turi Beach Resort
Responded 21 Sept 2019
Dear, xolftxo Sea, sun and nature greetings from Turi beach Resort! Thank you very much for your review about your experience at Turi Beach Resort, your feedback is very much appreciated. We are regretful that your recent visit to the hotel has fallen short of expectations and wish to share that it is certainly not in line with the level of service that we strive to achieve at Turi Beach. Your comments have been highlighted to the respective team to ensure we do not allow similar incidents to re-occur. On behalf of the Turi team, I seek your kind consideration to accept our heartfelt apology, Each and every discomfort and inconvenience is truly regretted and we seek your kind forgiveness. We hope we will have another chance to welcome you back to our resort one day. Please email me directly next time you visit our resort, it would be a privilege to welcome you back or to assist any of your friends or colleagues who plan to visit Turi Beach Resort in the future. With best regards, Zulkadri Front Office Manager
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