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Interior - Picture of Sofitel Sydney Darling Harbour Hotel

Photo: Interior

From Review : Good hardware poor software of Sofitel Sydney Darling Harbour Hotel
Good hardware poor software
Great view, good location & average room/ service
Great view, good location & average room/ service
10th Anniversary, 1st wedding anniversary
Sofitel Sydney Darling Harbour
Sofitel Sydney Darling Harbour
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Connie H wrote a review Apr 2019
121 contributions52 helpful votes
The hotel is right next to the convention centre, 10 minutes walk to China Town or to the city. Heaps of eateries in short walking distance. Stayed two nights in a spacious room on upper floor with water view The room was new, luxurious & beautifully decorated. Comfortable beds.
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Date of stay: April 2019
Response from Greg_Brady_GM, General Manager at Sofitel Sydney Darling Harbour Hotel
Responded 2 Apr 2019
Bonjour Connie H, Thank you for taking the time to share your comments on TripAdvisor following your recent stay with us. You have raised a number of items that I would like to investigate further however I am unable to without your booking details and room number. If you could kindly share your feedback with the Hotel directly to allow us to look into this further it would be greatly appreciated. I will ensure our Engineering team inspect your room to ensure it is in working order and address your comments regarding servicing. All guest rooms at the Hotel are serviced daily unless the "do not disturb" light is displayed. Turndown service is extended to all Club rooms, suites and Platinum AccorHotels members. I am sorry if this was not communicated to you correctly. Please accept my apologies for not meeting all your expectations on your most recent stay, I look forward to hearing from you. Kind Regards, Greg Brady
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