Window View - Picture of InterContinental Sydney, an IHG Hotel
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From Review : Awesome hotel of InterContinental Sydney, an IHG Hotel
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US$231
US$228
US$229
Hotels.comUS$228
PricelineUS$231
TripadvisorUS$228
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+2
We stayed at this hotel from Friday,15 Jan to Wednesday, 20 Jan. The hotel was busy and my children were loving everything about the hotel. To me personally, the service at the hotel is not perfect but they are quick to rectify any problems / issues we had during our stay. This…
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Date of stay: January 2016
Response from Interconsydney, General Manager at InterContinental Sydney, an IHG Hotel
Responded 22 Jan 2016
Dear Pendpt, Thank you for taking a moment to reflect on your recent stay experience with your family at InterContinental Sydney! I am pleased to read that your children loved everything about our hotel, and I also thank you for your detailed constructive feedback on areas where we may have room for improvement. This is so important for us to know and be aware of in our aim for continuous improvement in all that we do. I do apologise for any shortcoming in service that you experienced, however am pleased to know that our team were able to rectify immediately any concerns that you had to ensure your stay was memorable for all the right reasons. Pendpt, thank you once again and it will be our pleasure to welcome you and your family back again soon! Best Regards, Joerg Boeckeler General Manager
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