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Pictures of Heritage Auckland - Auckland Central Photos

Auckland Central: Pictures

From Review : Good time...but.. of Heritage Auckland
Good time...but..
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1 bedroom executive suite
AcidicMonk wrote a review Apr 2018
5 contributions1 helpful vote
4.0 of 5 bubbles
Great place to have a romantic getaway. Central to everything. Staff were pretty good...a couple of things: I was stung with a $200 bond for producing a debit card instead of a credit card. There was no warning of this amd I wasnt impressed. Then they asked me to pay...despite
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Date of stay: April 2018
Response from David L, Manager at Heritage Auckland
Responded 10 Apr 2018
Dear Shane B, Thank you for your comments and please accept my apologies for your experience on check in. We have very clear policies on our website and third party providers regarding a cash bond for non credit card paying guests and it was unfortunate it wasn't clear from the start. As for the air conditioning, we have a centralized system which can be placed under pressure when all guests are using this at the same time but our pools are very good for cooling our guests. Thank you again for your review and we hope to host you again in the near future. Kind regards, David Latu Rooms Division Manager
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