Here is where they expect their guests to ice skate! - Picture of Chena Hot Springs Resort, Pleasant Valley
Photo: Here is where they expect their guests to ice skate!
From Review : Do not stay here!! of Chena Hot Springs Resort
While on our 11 day vacation in Alaska, we booked a 2 night stay at Chena Hot Springs Resort. After a couple of long days, that included hiking, driving and flying, we couldn't wait to relax at the "Resort." We left Valdez early in the morning, so we could get up to Chena in…
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Date of stay: April 2005
Response from Departure817465, Public Relations Manager at Chena Hot Springs Resort
Responded 19 Nov 2018
Hello Roni, We do apologize for the experience you went through with Chena Hot Springs. I understand we did not meet your expectation regarding what a Resort should be. We do not want to ignore these issues and we appreciate your feedback. Although it has been some time since you visited us, we have made changes and the new management is working hard to improve our guest satisfaction. We extend an invitation to visit us one more time, to look at our new updates. We know first impressions are hard to forget, but we are proud of what we have achieved over the past years. We hope you are doing well, Chena Hot Springs
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