Dear Kelsey D, Thank you for choosing Royalton Antigua as your vacation destination and sharing your experience with us. We are pleased to know that you enjoyed the palatable cuisine, lively entertainment, the tranquility and aesthetics of our Spa and most of all, the hospitality of our teams. Your commendations are appreciated and will be shared with our teams, especially those who made your vacation memorable. Hosts such as Ashante, Nelson, Kayson, Daryl, Janelle, Toy Anne, Kadi, Natalia, Marie, Shanika, Janelle and Tassean, truly aim to provide quality service. Please accept our apologies for any inconvenience caused and trust that these concerns will be immediately improved. Thank you and we look forward to your return for a greater experience. Kind Regards, Christian Langlade, General Manager.