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Balcony - Picture of Katamaran Hotel & Resort, Lombok

Photo: Balcony

From Review : Pristine with Mediocre Quality of Katamaran Hotel & Resort
Pristine with Mediocre Quality
Katamaran Resort
Very spacious Ocean view suite, unique design. It's private beach at your doorstep. Overlooking
Perfect gateaway
A relaxing place !
New Heaven in Lombok
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Cal_TheHotelLover wrote a review Apr 2017
Kuala Lumpur, Malaysia443 contributions125 helpful votes
So this happen to be a short relaxing getaway cum my friend birthday weekend trip next to a beach. I came across this property a while ago and being captured by the amazing views from room and the fish tank pool. We decided to go for this resort and start making arrangements to
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Date of stay: April 2017
Response from KatamaranGM, General Manager at Katamaran Hotel & Resort
Responded 18 Apr 2017
Hi Bapak Calvert, It was nice having you with us even just for a short stay. We feel that had a great moment with you here at Katamaran Resort and all staff had a good moment to take a note on every single of their guests’ expectation, fine tuning ways to fulfill then execute with a sincere attention. We had experienced a good communication and a wonderful take and give among us. We noticed that you had encountered some unpleasant experience with your stay with us, though we hope that these points will not be tainting your whole experience at Katamaran Resort. In this wonderful occasion we would like to express our sincere gratitude to you both for sharing and letting us know and give an ample time further to improve better. We have taken all your recommendation into a deep consideration. Yes, we agree and we are very confident with what you have described about Katamaran to all travelers around the globe. Amazing transparent glass pool, well-designed rooms, witness the sun sets down on twilight at the top pyramid of Mount Agung of Bali, specialty cuisine at the Kliff for the food and wine lovers, breathtaking spa treatment by a skillful and talented therapist who will be killing you softly into a total rejuvenation and relaxation. For sure we will be very happy to welcome you home into real family of Katamaran Resort, with a longer, more delightful and joyous memories. See you Mr. Calvert. Warm Regards, I Wayan Sudiarta General Manager Katamaran Resort, Senggigi - Lombok
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