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Window View - Picture of Iberostar Heritage Grand Trinidad, Cuba

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From Review : A real 5 star experience in Cuba of Iberostar Heritage Grand Trinidad
A real 5 star experience in Cuba
Cóctel de bienvenida
Luxury in a wonderful old town
Desayuno completo
Smart Hotel in a Great Location
Habitación 202
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Luxury_TravellerRO wrote a review Jan 2017
Fordwich, United Kingdom228 contributions60 helpful votes
+14
IBEROSTAR Grand Hotel Trinidad is indeed the door to a world of maximum comfort in the centre of Trinidad. Is actually an adults-only hotel (guests cannot be under 15 years old), hosted in one of the most impressive properties on the island. Located in Plaza Carillo the hotel
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Date of stay: January 2017
Response from Directortrinidad, Guest Relations Manager at Iberostar Heritage Grand Trinidad
Responded 6 Feb 2017
Dear guest: When we first thought of opening IBEROSTAR Grand Hotel Trinidad the main concern was not to lose the charm of the building and yet to impregnate it with the colonial atmosphere of the village as well as endow it with the maximum comfort of the Grand Collection Brand. Elegance, distinction and modernity in harmony with the natural setting and so the building got shape. Then our designers and decorators put together every piece, many Cuban artists created their pieces of art for our hotel and furniture was carefully chosen. But how was possible to preserve such a piece of wonder throughout time? Just with a team that over all these years has stayed faithfully commited to our guest's satisfaction. More than half the staff remains from the first day we opened the hotel nearly 11 years now and those who have recently joined the staff hope for reaching 11 years and more. On behalf of all the hotel staff and the Management receive our gratitude for your kind words; you have crowned all our efforts with such detailed and positive comments. We certainly hope to have the honor of hosting you again in the future. Sincerely yours, Quality Manager
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