Dear guest, First of all, we would like to thank you for the time you devoted to give us your feedback. We then would like to apologize for the issues that you have encountered. In case you did not like your location or you had a remark about the dishes ordered, it is indeed essential to get closer to our reception team which has the mission to solve in the shortest possible time the malfunctions that you may encounter. Our objective being the satisfaction of all our customers, we took good note of all your remarks allowing us to make the necessary improvements. We hope that we will have the opportunity to welcome you again. Best Regards,