Dear Hoosainnarker, Greetings from Hilton Addis Ababa, Thank you for your feedback which gives us a great insight into your experience in our hotel. We are so glad to have your compliment about the hotel Service & facilities. Your commendation is recited. At Hilton Addis Ababa, We aspire to provide the best in class services reflecting true Ethiopian hospitality. Thank you once again for bringing forth all the constructive comments. I look forward to welcoming you to Hilton Addis Ababa in the near future. Sincerely Seifu B.| Front Office Manager