Dear Dorychen, Warm Greetings From Akara Bangkok! Thank you for taking the time and effort to share this detailed recount of your stay experience with the travel community here on TripAdvisor. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Akara Bangkok and we hope you choose to create more memories with us whenever your travels bring you back to Bangkok. Best regards, Pattaramol Seehamongkol Front Office Manager