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Shower - Picture of Pathumwan Princess Hotel, Bangkok

Photo: Shower

From Review : Big hotel, at the expense of service of Pathumwan Princess Hotel
Big hotel, at the expense of service
Big hotel, at the expense of service
Handy location
Handy location
Handy location
Handy location
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Other Recent Reviews

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yardeni11 wrote a review Oct 2019
Tel Aviv, Israel19 contributions38 helpful votes
Two families, 4 children and an infant. We arrived at 6:30 pm after a long day of travel - and no kids beds nor cot were in the room. Service was apologetic, and they were on it - but it still tool 45 minutes to get the beds, and another 35 to replace the cot which was broken...
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Date of stay: October 2019
Response from Pathumwan Princ... H, General Manager at Pathumwan Princess Hotel
Responded 16 Oct 2019
Dear yardeni11, Thank you very much for taking the time to review our property. While I am happy to read that you found our hotel location convenient, I am very sorry to hear that several things throughout your stay did not meet your expectations. I have addressed your valuable feedback with the team. Please trust that we will work harder for immediate improvement. We all look forward to hopefully welcome you back once again on your next visit to Thailand. Kind regards, Stefan Heintze General Manager
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