Dear banana_chl Thank you very much for choosing Avani+ Riverside Bangkok for your recent journey to Thailand and taking time to give us your positive review. We all felt sorry for your encounter at the convenience store next to our hotel during last weekend and we understand what kind of feeling you would have had during that time. At Avani+ Riverside Bangkok, we strive to exceed each and everyone’s expectations and always endeavor to ensure each valued guest has a memorable experience. Therefore, your positive comment means a lot to us. Your overall positive comment has been shared with our team members especially ones you highlighted such as Khun Jatuphat, Nancy, Chef Slava(who you called Ukranian manager) It would be a great motivation for them and it surely helps us to improve further. Once again, thank you for your kind patronage. we look forward to welcoming you back in the near future. Mitsuru Itabashi, Hotel Manager