Dear Mr.Bakhar, Warmest greetings from Pera, Istanbul. Thank you very much for sharing your positive experience with us on Tripadvisor. We were very happy to read your comments regarding our property. I would like to inform you that your valuable comments have been seriously taken into consideration and shared with Head of Departments as well. On this occasion we have also seen our shortcomings of our services what will help to maintain our guest satisfaction. And I hope you’ll return again to feel a flawless and relaxing stay, improved from your most recent stay. Kind regards, Ahmet Korkut Hotel Manager