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Landscape - Picture of Grand Hyatt Doha Hotel & Villas

Photo: Landscape

From Review : The bad out weighed the good unfortunately of Grand Hyatt Doha Hotel & Villas
The bad out weighed the good unfortunately
awesome facilities, but few important points to consider
Private beach overlooking man made island The Pearl
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eatsleeprepeatblog wrote a review May 2017
Shenzhen, China687 contributions131 helpful votes
We live in Doha and chose to stay here for a weekend. Unfortunately our stay was a bit hit and miss. Positives Good communication regarding my stay, prompt replies to emails and my request for a quiet room was honored. The room has a lovely view over the gardens towards west
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Date of stay: May 2017
Response from Grand Hyatt D, General Manager at Grand Hyatt Doha Hotel & Villas
Responded 13 May 2017
Hello kathrynsdohadinners, First of all, I would like to apologize for your experience with us personally and on behalf of my team. We always strive to deliver the highest level of service to our guests, and thus it was very disappointing for me to hear that we failed you in this regard. It would be really helpful for us if you can provide us your contact at dohgh-marketing@hyatt.com so that we can look into in a more detailed manner, We look forward for your reply, either send us an an email at dohgh-marketing@hyatt.com or PM us on our Facebook page. We wish to welcome you back in the near future. Warm regards, Chris k. Franzen General Manager
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