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This was the first time to stay at the East hotel for birthday celebration. Thanks for the hotel to arrange a red wine as birthday treat. Besides, the hotel assigned high floor so we could also admire both city and harbor views. The staffs were polite and helpful. …
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Date of stay: October 2021
Response from Shanna Lee, Guest Services / Front Office at EAST Hong Kong
Responded 18 Jan 2022
Thank you for choosing EAST for your birthday celebration and glad to knowing that you appreciate our attentive service as well as the modern guest room. I trust you were staying in our corner room with special open shower design, and we are more than happy to arrange a room with frosted shower door next time if you dislike our open shower design. Please do not hesitate to contact me directly on your next visit and I will be delighted to personally take care of your reservation With warmest regards Shanna Lee Director of Guest Experience EAST Hong Kong