Hotel view from swimming pool - Picture of Island Shangri-la, Hong Kong
Photo: Hotel view from swimming pool
From Review : Great Staycation Experience of Island Shangri-la, Hong Kong
The reservation team is professional. Everything is set before arrival. We can book breakfast, swimming pool in advance. Staff are sincere and we are greeted politely. The well-equipped gym is so great and we spent long hours there. Last but not least, the guest room is…
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Date of stay: September 2021
Response from Island Shangri-La Hong Kong, Other at Island Shangri-la, Hong Kong
Responded 14 Oct 2021
Dear jcy362, Thank you very much for staying at the Island Shangri-La, Hong Kong recently and for your time taken to share the warm review. We are so thrilled to learn that you had an enjoyable time with us here and are impressed with our heartfelt hospitality and attentive service. Your kind praise can certainly motivate the team further in pursuit towards service excellence. I will commend the team for their exemplary performance. Once again thank you for being our guests. Needless to reiterate how much we value your continuous support, we look forward to welcoming you back next time for another delightful experience. Yours, Conor Hadlington, Resident Manager
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