Dear Mr. Benjamin Goh, Warmest Greetings from Holiday Inn Express Jakarta International Expo... Thank you for taking the time writing such a detail feedback for our hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are glad knowing that our hotel could fulfill your needs during your stay and I will make sure to pass through your kind words to our staff, Mr. Malik. We are sorry you were not fully satisfied with our internet connection that we will take an immediate action to improve the quality of our internet connection thus could accommodate our guests needs better. Thank you once again for staying with us, we hope that we could get a chance to welcoming you back again here in Holiday Inn Express Jakarta International Expo. Stay Smart with Us! Best Regards, Daliyanto Soebandy General Manager Holiday Inn Express Jakarta International Expo