Pictures of Epic Boracay (Restaurant) - Panay Island Photos
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From Review : Average of Epic Boracay (Restaurant)
Epic Boracay (Restaurant)
1,193 reviews
#58 of 289 restaurants in Panay Island
The food is outstanding, however, the extremely slow service and having to look for staff and find them chatting at the bar and then when you approach them and ask for something the girls usually greet you with an eye roll and a rude demeanour. We used the sun loungers all day…
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Date of visit: April 2018
Response from EpicBoracay, Marketing Manager at Epic Boracay (Restaurant)
Responded 25 Apr 2018
Hi toricaprisun, Thank you for this review. We appreciate you taking time to drop us a review here on TripAdvisor. We will share this review to our kitchen team to motivate them even more to do their best during operations. We understand your frustration towards service. We will discuss this with the staff during our daily briefings so we can immediately rectify the problem. Trainings are on going as well to enhance the skills of our staff. We apologize for the miscommunication and wrong info that was given to you regarding Taco Tuesdays. We've already identified those at fault and reprimanded them accordingly. We sincerely hope that this did not at all put you off a next visit. We'd like to have you back again. If you have more inputs, we can communicate via email at info@epicboracay.com for a more thorough discussion. Again, thank you and good day!
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