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Landscape - Picture of Hard Rock Hotel Singapore, Sentosa Island

Photo: Landscape

From Review : Great Location, but not a 5 Star Hotel of Hard Rock Hotel Singapore
Great Location, but not a 5 Star Hotel
toiletries
À éviter
The hard rock vanity area
Good hotel but service so-so
Hard Rock Hotel Singapore
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KelsSydney_Australia wrote a review Oct 2016
Sydney, Australia535 contributions53 helpful votes
+22
We stayed here for 8 nights in a room that was not large enough for 3 people (2 adults and a 15 year old). We had a King Bed (which was comfortable) and a pull out bed for our daughter (not suitable for a 15yr old, more suitable for a child up to the age of 12). There was very
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Date of stay: October 2016
Response from HRHSingapore, Guest Experience Manager at Hard Rock Hotel Singapore
Responded 25 Oct 2016
Dear KelsSydney_Australia Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We have reviewed our wifi agreement and currently we have rolled out more packages that includes complimentary internet, we are optimistic that we will cover more packages soon. We appreciate your commendation of our Concierge team and I wish to assure you that our Front Desk Officers can bring more vibe than that of your experience. I hope to welcome you in the future and be of service to your once again. Jayson Diaz Estacio Guest Experience Manager
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