Beautiful park around of the Fort Canning hotel - Picture of Hotel Fort Canning, Singapore
Photo: Beautiful park around of the Fort Canning hotel
From Review : We loved the hotel swimming pool: always clean and not crowded. Pool’s water is like a spring water. of Hotel Fort Canning
+9
We loved the hotel swimming pool: always clean and not crowded. Pool’s water is like a spring water.
Staff was very friendly , but not attentive enought. 1)We had to remind them several times to bring us “ kimono”. It’s kind of dressing gowns. They forget to leave them in the room after their cleaning up often. 2)The floor under beds was very dusty . Suddenly I droped my…
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Date of stay: February 2018
Response from HFCManagement, Front Office Manager at Hotel Fort Canning
Responded 10 Apr 2018
Dear Любимая Л, Greetings from Hotel Fort Canning. Thank you for choosing to stay with us recently and for taking the time to share your experience with us. We are most delighted to hear that you were able to enjoy the usage of our swimming pools which are purified using NASA technology. Thank you for bringing the lapses in Housekeeping services in your room to our attention. These should never have happened and we are very sorry to have disappointed you. Moving forward, we will be working with our Housekeeping team to identify and close any service gaps to prevent the occurrence of similar incidents. It has been a pleasure having you at our urban oasis and we look forward to your return soon. At your service we remain. Best wishes, Abigail
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