Pictures of Intercontinental Singapore, an IHG hotel - Singapore Photos
Singapore: Pictures
From Review : Great location - horrible service of Intercontinental Singapore, an IHG hotel
I booked this hotel due to it being an IHG property and the location is one of the best. I was told the hotel went through partial renovation but it still looks old and ruin down in the hallways. The room I had was nice but no outlets in the bathroom is not good. It was nice to…
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Date of stay: March 2018
Response from IHGService, Guest Relations Manager at Intercontinental Singapore, an IHG hotel
Responded 14 Apr 2018
Hello mike b, Thank you for staying with us and for leaving a review. I am happy that our location worked for your travel needs. On the other hand, it is regrettable that the level of service you received from both housekeeping and management affected your overall satisfaction. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Again, thank you for staying and we hope you give us another chance to show you how great our hotel is. Best Regards, John O Case Manager IHGService
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