Food - Picture of Wyndham Quito Airport
Photo: Food
From Review : Started bad... Not so good service... Food was good of Wyndham Quito Airport
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Guests
US$120
US$131
US$110
Hotels.comUS$120
PricelineUS$131
Orbitz.comUS$120
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+7
I reserved a night in this hotel just 4 days in advance (called Monday for Friday night stay). They told me somebody was going to pick me up at the airport with a sign of my name, but no one showed even when I have told them my flight number and it was all "arranged". That was…
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Date of stay: June 2016
Response from Rene P, General Manager at Wyndham Quito Airport
Responded 17 Jun 2016
Dear Christian: We received your comments regarding your latest experience with us and we would like to thank you for this feedback. However, please, accept our sincerely apologies for not having succeed yours expectations during your time with us. I passed your comments to our Food and Beverage Manager and Executive Chef to follow up and take corrective measures on this matter about the service, it is unacceptable that something like this happens at our hotel and we thank you for letting us know about this. Looking forward to host you again so you can see our improvement. Kind regards René Paez Fajardo General Manager
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