Dear nikkiv1125, Thank you for choosing Fairmont The Palm to experience Dubai and also for taking your time to share your opinion. It is a pleasure to learn that you enjoyed the hotel facilities, surroundings and our famous lobster burger! I would like to thank you especially for complementing our team. At the same time I am sorry that you felt you could get more for the price you paid. For your next stay, I invite you to visit our official website where we offer many promotions tailored to the needs and interests of our guests. I would be very happy to welcoming you back again. Fairmont The Palm wishes you and your beloved ones a merry Festive Season! Sincerely, Francis Desjardins Director of Operations, Fairmont The Palm