Dear Mr. Vishu, I am very pleased to read your positive review from your recent family stay with us at BurJuman Arjaan by Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. It is wonderful to read that you were pleased with the interior of our Suites and that you enjoyed the magnificent views over Dubai. Thank you so much for your appreciation for our colleagues, especially Moataz, who coordinated with the taxi company to have your telephone returned. Please be assured that your kind feedback will be shared with Moataz. Thank you also for recommending our attentive and thorough Housekeeping team as well as friendly Culinary team. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Dubai in the near future and look forward to the opportunity to welcome you back to BurJuman Arjaan by Rotana. Sincerely, Ulrike Andorff General Manager