Food - Picture of Al Mahara, Dubai
Photo: Food
From Review : Lovely experience, but some hopefully constructive criticism of Al Mahara
Al Mahara
737 reviews
#626 of 9163 restaurants in Dubai
+7
My husband likes to partake in fine dining, and get the pleasure of joining him. After so many exquisite experiences around the world I suppose it's getting harder to impress me. Here, at the Burj al Arab you would expect the finest of everything, after all, it's the only 7 star…
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Date of visit: November 2016
Response from Sharon M, Manager at Al Mahara
Responded 9 Nov 2016
Dear smileysonia, Thank you very much for taking the time to review the restaurant. While I wish all feedback was constantly positive, I love all feedback nonetheless as this is how we improve in all areas. I have passed your comments regarding the seasoning on to Nathan and his head chef Pete Biggs who I believe have already begun to investigate where the problem lies. I do apologise as well that you were required to ask for service, this is not at all what we are hoping to achieve and rest assured, I will have this remedied. In terms of the ambiance, due to previous guest feedback we are currently working on sourcing different place settings to improve the feel of not only the restaurant in general but the experience for you as our guest. The acquarium as you have pointed out is less impressive than others currently - unfortunately due to the dust from construction we are unable to place tropical fish in the tank until the water is safe to do so - ideally in a few months at most. I do hope that you will give our restaurant a second chance. We are still new and constantly improving using the feedback give to us. Thank you again for your help. With kindest regards, Sharon
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