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Pool - Picture of Angkor Palace Resort & Spa, Siem Reap

Photo: Pool

From Review : Good but there are issues of Angkor Palace Resort & Spa
Good but there are issues
OMG experience
angkor palace resort
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Ray S wrote a review Apr 2017
Beijing, China305 contributions66 helpful votes
This resort should be a five star resort. It is a beautiful building with amazing entrance way, calm ambience, stunning spa, fantastic pools (both of them), good size rooms, elegant furnishings and comfortable beds. But it falls short. First are the issues that the hotel has
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Date of stay: April 2017
Response from AngkorPalaceResort, Director of F&B Product Development & Operations at Angkor Palace Resort & Spa
Responded 13 Apr 2017
Dear Ray S, Greetings from Siem Reap, Angkor, Cambodia. Thank you for your review and comments on Tripadvisor. We were happy to hear that you had found some delightful aspects in our resort such as resort design, spa, restaurant and temple guide tour arrangement while you visited Siem Reap Angkor. We also have noted your comments of communication difficulties with our staff. Your candid comments are of a great help to us as they can only assist us in further fine tuning certain areas of service within our resort. We always strive to meet our guests expectations and your feedback is of value to us. So, all noted and indeed all will be dealt with. Thank you again for sharing the issues with us and we do hope, should you find yourself in Siem Reap again that you will come back and see us so that we may assist you and look after your accommodation requirements. Best regards, Richard Richard Vicheth Director of F&B Product Development & Operations Angkor Palace Resort & Spa Nº. 555, Phum Kruos, Sangkat Svay Dangkum, Siem Reap, Kingdom of Cambodia Email: richard.vicheth@angkorpalaceresort.com
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