Dear valued guest, Thank you very much for taking your valuable time sharing your stay experience with us. I am glad to know that you had a pleasant stay with us. I hope you had a wonderful birthday here. Thank you very much for your recognition on our Ladies and Gentlemen who provided you with exceptional service and created the unforgettable memory for you. Thank you also for your valuable feedback with regards to the noise during the breakfast time. Your suggestion is valued and I will discuss and follow up with my team. It is our continued mission to provide all of our guests with a personalized stay that creates memories for a lifetime. On behalf of our Ladies & Gentlemen, I look forward to welcoming you back to our hotel soon. If I can be of any assistance with your future reservation, please contact me directly so I could personally ensure that you will have an exceptional experience. Hoss Vetry Multi Property Vice President General Manager The Ritz-Carlton Sanya, Yalong Bay