Dear guest We are pleased to read that your stay met and exceeded your expectations, we understand that our hotel is in a privileged location and that we make our guests feel in each corner of the old convent. Offering high level services such as the rooftop pool, the spa, the international restaurant, is as important as the unique and special details that make a visit to the city, a trip to repeat, be welcomed with a typical drink , enjoy the live music in our square or tour the streets in one of our bicycles, they are just a sample of those details. For our staff, receive such pleasant comments about the service, quality and commitment to meet their needs and make your experience at the hotel unforgettable, are very important. Our commitment is to offer more than what our guests expect and surprise them with an exceptional stay. We will take careful note of your recommendations on the need to update our facilities and, especially, some rooms that have not yet been renovated. We hope to have a new opportunity to have you staying at the hotel and be able to continue offering you the best experience with exclusive benefits for your next stay. Cordially, Harry James Business Intelligence