Pool - Picture of The Grand Resort Hurghada
Photo: Pool
From Review : Poor and shabby of The Grand Resort Hurghada
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+2
Last minute booking with Red Sea Holidays due to Thomas Cook debacle and we got what we expected having used them before. This hotel is very dated, dark and not particularly clean. Lots of tiles missing in pools and shabby old tile surroundings. The staff as always in Egypt…
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Date of stay: October 2019
Response from guest relations G, Guest Relations Manager at The Grand Resort Hurghada
Responded 3 Nov 2019
Dear Ffkjones, Sunny greetings from the Grand Resort Hotel in Hurghada. We thank you for taking the time to rate your stay with us. First, we apologize for the inconvenience caused to you. We are always grateful for feedback of this kind, as we are constantly expanding and improving our service. We have forwarded your comments to the appropriate departments. Once again, the hotel management regrets that we could not meet your expectations. Be sure that we do our best to meet all the expectations of our guests. Even if we did not make it to you this time, we hope that we may welcome you again in the future. Yours sincerely Hotel Management
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