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Family holiday received transfer to this hotel location was lovely choice of food was average facilities were ok but hassled by vendors but left you alone once said no Too many steps especially if disabled or cant walk to far
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Date of stay: August 2015
Response from fo_grandsharm, Guest Relations Manager at The Grand Hotel Sharm El Sheikh
Responded 1 Mar 2019
Dear guest, Thank you for taking the time to share your valuable feedback with us. We are pleased to hear that you had a pleasant stay in our hotel. I’d like to thank you for bringing some issues to our attention to allow us to further improve our customer experience We will investigate the matter thoroughly and take any action required. We definitely want you to visit us again soon. Thank you for choosing the Grand Hotel as your vacation destination. Yours sincerely, Grand Hotel Guest Relation Manager
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