Dear Ms. Srivastava, I am delighted to know that we have created some very fond memories and I would like to thank you for your wonderful review of Conrad Pune. I am really pleased to hear about your great experience and the warm hospitality rendered to you throughout the stay. The success of the Conrad Pune is a result of our commitment to delivering an unrivaled setting and bespoke service to each and every guest, from arrival to departure. Your kind words of appreciation for our Chefs, Vikrant, Prashant and Akshay have been conveyed to them and they are indeed delighted. Thank you again for your valuable patronage and we look forward to the pleasure of welcoming you back again. Best regards, Amit Midha General Manager