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Balcony - Picture of Movenpick Resort & Spa Jimbaran Bali

Photo: Balcony

From Review : Beautiful resort but just misses that final something of Movenpick Resort & Spa Jimbaran Bali
Beautiful resort but just misses that final something
A memorable stay
Great resort, kids friendly
Great resort, kids friendly
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Mike B wrote a review Jul 2019
Melbourne, Australia24 contributions12 helpful votes
Spent a week here as a family with two kids under 10. First off it is a beautiful resort - big, modern and has all the amenities you’d expect. Food is terrific and not unreasonably priced compared with other 5 star resorts we’ve been to. Staff are friendly and polite and try
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Date of stay: June 2019
Response from MovenpickBali, General Manager at Movenpick Resort & Spa Jimbaran Bali
Responded 12 Jul 2019
Dear Sir/Madam, Thank you for sharing details regarding your recent family holiday at Mövenpick Resort & Spa Jimbaran Bali. We regret to hear that there were several concerns that detracted from your overall experience at our lifestyle family property. Please be advised that all of your comments have been noted and will be brought to the attention of our senior management team for immediate action and further improvement. Moreover, we would like to apologize for any inconvenience that you experienced regarding the transportation service that you have arranged upon reservation. We will take this issue into account to prevent this issue not occur again in the future. While we are fully aware that we did not meet all of your needs this time around, we hope to have the opportunity to welcome you back to our lifestyle resort and prove that we are capable of being a much better host. Sincerely, Horst Walther-Jones General Manager
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